By ykh

2014-05-26 00:00:28 8 Comments

I have a phone now that have WhatsApp installed on for over 2 years now, and the phone number registered for the account is now history (it's been long gone and there is no chance I will get that SIM back, because it is from another country).

I got a new phone today with a new SIM, when I start WhatsApp , I put my old number but it needs to send a Message to the number and that is not possible.

Is there any work around for this, I don't want to lose all my WhatsApp contact. Please help.


@Pramod Karandikar 2014-07-15 12:30:17

Try this:

  1. Backup your WhatsApp from old phone using Helium Backup. Follow the instructions for backing up WhatsApp (or any other application for that matter).
  2. Once the backup is complete, you'll find a folder named "Carbon" on your phone storage.
  3. Install Helium on the new phone and get this backed up folder on your new phone and place on the same location on the storage.
  4. Start Helium and backup WhatsApp using the "Restore and Sync" tab available in the app.

Note that, unless rooted, you need to connect your phone to PC using USB cable to start the backup. Follow the instructions given on Play Store page.

@leeyuiwah 2018-11-08 14:43:27

Helium (the latest version of Nov 8, 2018) said that for WhatsApp, "Backup Disallowed" so this method does not seem to work.

@k1chy 2014-05-26 09:24:29

There is a provision in Whatsapp to change numbers. In the old phone (assuming you still has it with functional whatsapp) in Whatsapp app goto Settings > Account > Change number and enter both the numbers (old and new) and confirm.

It should be able to migrate the numbers. Then you can register Whatsapp with the new number in the new device. Good luck.

Disclaimer: I have not tried it, I am providing solution only from one of my friend's experience.

@Adrien Be 2015-03-01 22:19:38

I think this only works if you former phone number is still active

@samnaction 2014-05-26 04:10:57

If you are concerned about the contacts and not the chat history then backup the contact in your old phone and import in your new phone. Sign in whatsapp with your new number and it will read all the contacts in your new phone and your contact will be updated.

Only downside is you need to send a whatsapp message to all the contacts saying that you changed your number

@ykh 2014-05-26 05:30:33

Exactly that is the problem that i want to avoid, so is there no solution to this problem at all ?

@samnaction 2014-05-26 07:01:14

Anyway you need to tell the people that you changed your number rite??. I dont understand.

@k1chy 2014-05-26 09:20:28

There is a provision in Whatsapp to change numbers. In the app goto Settings > Account > Change number and enter both the numbers (old and new). It should be able to migrate the numbers. Disclaimer: I have not tried it, only from one of my friend's experience. This method might require you to be register the first number so you might be out of luck.

@samnaction 2014-05-26 09:32:34

@k1chy even that step need the user to tell his contact that he changed his number

@jdmcnair 2017-07-25 20:26:43

The point is to not change the number. You can keep using an old number for as long as you like, even after you no longer have the SIM, as long as you don't switch phones. But the moment you load the app on a new phone, you have to verify again, which seems to be impossible if you don't have current access to the SIM or service. For instance, I just bought a new phone in a different country than the one where I normally use cell service, and I can't add my account to this new phone until I get back to where I can receive calls and texts on my number. Seems like an oversight to me.

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