By Angel


2011-10-22 13:59:37 8 Comments

I never changed my student email account to which all app purchases have been made. I just upgraded to iOS 5, and it requires to authenticate the iCloud, by verifying an email sent to the now defunct email address. The problem is that I can't even change my email adress, because the system wants to verify my iCloud account first. It's a circular problem!

Can't change email because I haven't verified iCloud, and I can't verify iCloud because my old email is now defunct.

What can I do??

3 comments

@jbharper2 2012-01-15 01:49:02

Perhaps you could try addressing the problem from the other side of the issue. When I faced a similar problem with my now defunct student email address on another account, the solution turned out to be contacting the IT department of my old school and convincing them to temporarily re-instate my student email address. Once I convinced them to do it, it turned out to be a really simple process. I was able to change over and recover passwords from several services tied to the old email address, and once completed just had them deactivate it again. Your milage may vary depending on your educational institution, but it's definitely worth a shot.

@nohillside 2011-10-22 14:33:42

Try to use https://appleid.apple.com/ which allows you to change Apple ID details:

enter image description here

Select "Manage your account" and use your existing Apple ID and password to log in.

enter image description here

Choose the option to edit your Apple ID/Primary Email Address:

enter image description here

and enter a new one.

enter image description here

@Angel 2011-10-22 18:04:57

Doesn't work because I first need to verify my apple ID via email, and my email no-longer works. Thanks for your efforts!

@nohillside 2011-10-22 20:12:29

I assume you still know your password? Once you've logged in (via 'Manage your account'), can't you change your primary email/apple ID (by clicking 'Edit' at the end of the displayed address) without needing to verify the old one?

@Niko Nyman 2012-02-25 08:31:22

When I go to this site, the Edit link is missing after primary email address.

@chrismanderson 2011-10-22 14:27:48

Have you tried going to https://iforgot.apple.com/? You should be able to change your Apple ID to an existing email address and subsequently sign up for iCloud.

@Angel 2011-10-22 18:07:20

I can't verify my even Apple ID, because its attached to an old email address. and I can't change the address, until I have verified via email my apple id.

Related Questions

Sponsored Content

1 Answered Questions

[SOLVED] Apple ID - Email Address Change

  • 2017-11-12 14:02:17
  • jonah8208
  • 3632 View
  • 1 Score
  • 1 Answer
  • Tags:   icloud

1 Answered Questions

[SOLVED] iPad is iCloud locked to a defunct address

1 Answered Questions

[SOLVED] Delete an old icloud account with defunct email and forgotten password

  • 2015-08-23 00:08:43
  • Alison
  • 4676 View
  • 0 Score
  • 1 Answer
  • Tags:   icloud apple-id

3 Answered Questions

[SOLVED] Mis-Typed iCloud Email Address. Want to create new iCloud email address

  • 2011-12-25 02:44:23
  • Matthew Boddy
  • 12564 View
  • 4 Score
  • 3 Answer
  • Tags:   email icloud

0 Answered Questions

How can I change a non-existing iCloud email address?

  • 2015-12-05 01:28:48
  • DebbieG
  • 2172 View
  • 1 Score
  • 0 Answer
  • Tags:   icloud

0 Answered Questions

How do I change my iCloud email?

  • 2016-04-27 00:39:02
  • Maddie Romack
  • 936 View
  • 1 Score
  • 0 Answer
  • Tags:   icloud email

1 Answered Questions

[SOLVED] Change my Apple ID email address on iCloud account

1 Answered Questions

[SOLVED] Can't access old iTunes purchases after changing email address

  • 2015-10-07 20:57:38
  • RBT88
  • 1638 View
  • 1 Score
  • 1 Answer
  • Tags:   itunes email

1 Answered Questions

[SOLVED] Remove an email address from apple-ID

  • 2012-08-30 09:51:47
  • Maverik
  • 29239 View
  • 4 Score
  • 1 Answer
  • Tags:   email apple-id

1 Answered Questions

Sponsored Content